Announcement (6)
UPDATE: Alexa Compatibility on Select Lorex Devices
December 19, 2025 Update: Alexa Compatibility on Select Lorex Devices We are aware that Alexa functionality is still currently unavailable on select Lorex devices. Following our investigation, we’ve identified that...
Resolved: App Crash Issue on Lorex Classic 5.6.5 for Android
We’re happy to report that the crashing issue affecting some Android users in the Lorex Classic app has been resolved. Please update to the latest version from the Google Play...
App Update: The Lorex app is now Lorex Classic
The Lorex app has been updated to Lorex Classic. This update ensures continued support for existing users with products compatible with the Lorex Classic app, including those in the Lorex...
Service Alert: Lorex App Impacted by AWS Outage
This article was originally posted October 20, 2025 We are currently experiencing issues with Lorex app due to an ongoing AWS outage. You may have trouble receiving verification codes or...
Lorex Technology Partners with Pwn2Own to address bugs with 2K Indoor Wi-Fi Security Camera
This article was originally posted October 22, 2024. At Lorex, ensuring the security and privacy of our customers is our highest priority. To further enhance the protection of our products,...
Notice - Security Vulnerability Impacting Certain Devices
This article was originally posted June 27, 2022. Dear Valued Lorex Customers, Lorex monitors cybersecurity alerts, and as a result, we have been made aware of four vulnerabilities in components...