Support Articles

OC101 Series - 2K Outdoor Wi-Fi Battery Camera: Frequently Asked Questions

Product-Specific FAQsFrequently Asked Questions

This article answers frequently asked questions about the OC101 2K Outdoor Wi-Fi Camera.   Note: The screenshots in this guide are for illustration purposes only. The look of the Lorex...

OC101 Series - 2K Outdoor Wi-Fi Battery Camera: Troubleshooting Guide

Troubleshooting GuidesProduct-Specific Troubleshooting

This article discusses common troubleshooting points regarding the IC101 2K indoor Wi-Fi Camera.Note: The screenshots in this guide are for illustration purposes only. The look of the Lorex Connect app...

IC101 Series - 2K Indoor Wi-Fi Camera: Troubleshooting Guide

Wi-Fi CamerasTroubleshooting Guides

This article discusses common troubleshooting points regarding the IC101 2K indoor Wi-Fi Camera.Note: The screenshots in this guide are for illustration purposes only. The look of the Lorex Connect app...

CA501 Series - 4K Analog Wired Turret Camera - FAQ & Troubleshooting

Product-Specific TroubleshootingProduct-Specific FAQs

The CA501 Series is a 4K (8MP) analog HD wired turret camera designed for indoor/outdoor use. It connects to a compatible DVR using a BNC video connection and is powered...

CA101 Series - 1080p Analog Wired Turret Camera - FAQ & Troubleshooting Guide

Product-Specific TroubleshootingProduct-Specific FAQs

The CA101 Series is a 1080p analog HD wired turret camera designed for indoor/outdoor use. It connects to a compatible DVR using a BNC video connection and is powered by...

RD501 Series - 4K 8-Channel Digital Video Recorder - FAQ & Troubleshooting Guide

Product-Specific TroubleshootingProduct-Specific FAQs

This FAQ & Troubleshooting Guide covers the most common questions and issues for the RD501 Series – 4K 8-Channel Digital Video Recorder (DVR). Use it to quickly fix power/display problems,...

RD101 Series - 1080p 8-Channel Digital Video Recorder - FAQ & Troubleshooting Guide

Product-Specific TroubleshootingProduct-Specific FAQs

This FAQ & Troubleshooting Guide covers the most common questions and issues for the RD101 Series – 1080p 8-Channel Digital Video Recorder (DVR). Use it to quickly fix power/display problems,...

RD501 Series - 4K 8-Channel Digital Video Recorder - Quick Start Guide

Recorder Setup (NVR/DVR)Installation Guides

The RD501 Series - 4K (8MP) 8-Channel Digital Video Recorder (DVR) lets you record and view compatible Lorex analog cameras locally on a TV/monitor and remotely with the Lorex Connect...

RD101 Series - 1080p 8-Channel Digital Video Recorder - Quick Start Guide

Recorder Setup (NVR/DVR)Installation Guides

The RD101 Series - 1080p 8-Channel Digital Video Recorder (DVR) lets you record and view compatible Lorex analog cameras locally on a TV/monitor and remotely with the Lorex Connect app....

UPDATE: Alexa Compatibility on Select Lorex Devices

Announcement

December 19, 2025  Update: Alexa Compatibility on Select Lorex Devices We are aware that Alexa functionality is still currently unavailable on select Lorex devices. Following our investigation, we’ve identified that...