Support Articles

Wrong Device Time After Canada's 2026 Clock Change

Troubleshooting Guides

Starting November 1, 2026, British Columbia, Alberta, Manitoba, the Northwest Territories, and northwestern Ontario no longer change their clocks. If your Lorex recorder or Wi-Fi device still follows the old...

X Series - Lorex Connect 2K+ Mini PTZ Dome Camera with 5× Optical Zoom - FAQ & Troubleshooting Guide

Product-Specific TroubleshootingProduct-Specific FAQs

This FAQ & Troubleshooting Guide covers the most common questions and issues for the Lorex Connect X Series 2K+ Mini PTZ Dome Camera with 5× Optical Zoom (CNU01P-5PW-AB1). Use it...

X Series - Lorex Connect 2K+ Mini PTZ Dome Camera with 5× Optical Zoom - Installation Guide

Installation Guides

Follow the steps below to install, mount, and connect your Lorex Connect X Series 2K+ Mini PTZ Dome Camera with 5× Optical Zoom. TABLE OF CONTENTS Package Contents Tools Needed...

X Series - Lorex Connect X3 4K PoE Bullet Camera with Advanced Deterrence - FAQ & Troubleshooting Guide

Product-Specific TroubleshootingProduct-Specific FAQs

This FAQ & Troubleshooting Guide covers the most common questions and issues for the Lorex Connect X3 4K PoE Bullet Camera with Advanced Deterrence (CNL01P-1BB-AB1 / CNL01P-1BW-AB1). Use it to...

X Series - Lorex Connect X3 4K PoE Turret Camera with Advanced Deterrence - FAQ & Troubleshooting Guide

Product-Specific TroubleshootingProduct-Specific FAQs

This FAQ & Troubleshooting Guide covers the most common questions and issues for the Lorex Connect X3 4K PoE Turret Camera with Advanced Deterrence (CNL01P-1TB-AB1 / CNL01P-1TW-AB1). Use it to...

X Series - Lorex Connect X3 4K PoE Vandal-Resistant Dome Camera - FAQ & Troubleshooting Guide

Product-Specific TroubleshootingProduct-Specific FAQs

This FAQ & Troubleshooting Guide covers the most common questions and issues for the Lorex Connect X3 4K PoE Vandal-Resistant Dome Camera (CNL01P-1DB-AB1 / CNL01P-1DW-AB1). Use it to quickly troubleshoot...

Lorex Connect App - Recorder Settings

Security NVRLorex Connect App

Important: App screens may look different depending on your recorder model, firmware version, and app updates. The instructions below are meant as a general guide. Each recorder has its own...

X Series - Lorex Connect X3 4K PoE Bullet Camera with Advanced Deterrence - Installation Guide

Installation Guides

Follow the steps below to install, mount, and connect your Lorex Connect X3 4K PoE Bullet Camera with Advanced Deterrence. TABLE OF CONTENTS Package Contents Tools Needed Before You Begin...

X Series - Lorex Connect X3 4K PoE Turret Camera with Advanced Deterrence - Installation Guide

Installation Guides

Follow the steps below to install, mount, and connect your Lorex Connect X3 4K PoE Turret Camera with Advanced Deterrence. TABLE OF CONTENTS Package Contents Tools Needed Before You Begin...

X Series - Lorex Connect X3 4K PoE Vandal-Resistant Dome Camera - Installation Guide

Installation Guides

Follow the steps below to install, mount, and connect your Lorex Connect X3 4K PoE Vandal-Resistant Dome Camera. TABLE OF CONTENTS Package Contents Tools Needed Before You Begin Installation Camera...