Support Articles
X Series - Lorex Connect XC 4K 16CH NVR: FAQs & Troubleshooting
This FAQ & Troubleshooting Guide covers the most common questions and issues for the X Series - Lorex Connect XC 4K 16 Channel NVR – RNU01P-64B-AB1. Use it to quickly...
X Series - Lorex Connect X5 4K PoE Bullet Camera: FAQs & Troubleshooting
This FAQ & Troubleshooting Guide covers the most common questions and issues for the X Series - X5 4K Fixed PoE Bullet Camera (CNE01P-1BB-AB1 / CNE01P-1BW-AB1). Use it to quickly...
X Series - Lorex Connect X5 4K PoE Turret Camera: FAQs & Troubleshooting
This FAQ & Troubleshooting Guide covers the most common questions and issues for the X Series - X5 4K Fixed PoE Turret Camera (CNE01P-1TB-AB1 / CNE01P-1TW-AB1). Use it to quickly...
E920SB - 4K+ 12MP AI ISP IP PoE Wired Bullet Security Camera with Smart Security Lighting: Frequently Asked Questions
The following article answers frequently asked questions about your E920SB IP Wired Security Camera. Setup How do I reset my camera? Use a screwdriver to remove the cover on the...
E920SB - 4K+ 12MP AI ISP IP PoE Wired Bullet Security Camera with Smart Security Lighting: Troubleshooting
The following article provides some troubleshooting tips for using your E920SB IP Wired Security Camera. Need to reset my camera To reset your camera, press the Reset Button located on the back...
E920SB Series - 4K+ 12MP AI ISP IP PoE Wired Bullet Security Camera with Smart Security Lighting: Installation Guide
This article gives installation instructions for your E920SB Series IP Wired Security Cameras. What is included: Bullet E920SB Camera: 4K+ Bullet Camera Mounting Template Anchors & Screws (4×) Camera Placement...
Resolved: Playback Issue – Lorex Classic App
We’re currently investigating an issue that is preventing some users from accessing playback in the Lorex Classic app. Our team is working to resolve this as soon as possible. Thanks...
RN301A Series - 4K Wired Network Video Recorder - Troubleshooting Guide
If you're experiencing issues with your RN301A Series - 4K Wired Network Video Recorder, follow these steps to resolve the most common problems. For additional help, visit: User Manual &...
RN301A Series - 4K Wired Network Video Recorder - Installation Guide
This guide provides step-by-step instructions for installing your RN301A Recorder. What is included: RN301A Recorder: RN301A Recorder Ethernet Cable Power adapter HDMI Cable USB mouse Setup your Recorder: Connect your...
OC101 Series - 2K Outdoor Wi-Fi Battery Camera: Frequently Asked Questions
This article answers frequently asked questions about the OC101 2K Outdoor Wi-Fi Camera. Note: The screenshots in this guide are for illustration purposes only. The look of the Lorex...