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CAREERS

Join our team today and shape the future of security technologies to help protect the people and the things that matter most.

Lorex Careers Banner
Lorex Careers

CAREERS

Join our team today and shape the future of security technologies to help protect the people and the things that matter most.

Current Postings

Accounts Receivables and Returns Specialist

  • Full-time · Associate
  • Markham, ON (Hybrid)

Job Summary

The Account Receivable & Returns Specialist will support the organization goals by establishing and maintaining excellent relationships with external customers and internal operational staff.

Duties & Responsibilities:

• Process, verify, and post payments and receipts for all Canadian and International customers.

• Research and resolve account discrepancies per Accounts Receivable aging report.

• Set-up new customer profiles, maintain and update customer account information in relevant company business systems.

• Conduct monthly review and collaborate with the CFO to maintain collection goals and General Accounts Receivable performance level.

• Maintain and process customer rebate (such as MDF promotional programs) in timely manner.

• Manage customer’s insurance portfolio and control credit exposure for each customer.

• Clear and offset WEB online payments (such as Visa, Mastercard, AMEX & Paypal) with sales orders.

• Process daily returns based on the information package sent out by the warehouse.

• Review and monitor all returns before posting.

• Correspond with internal and external customers, follow up on amounts outstanding and respond to inquiries, requests for information, issues and concerns on a timely basis and in a professional manner.

Requirements

 Knowledge, Skills and Abilities (KSAs)

o Undergraduate degree in Accounting or related field

o Proficient in Microsoft Office applications (Word & Excel)

o Strong attention to detail with a dedication to accuracy

o Excellent verbal and written communication skills

o Strong organizing, prioritizing and analytical skills

o Excellent customer focus, attention to detail and commitment to quality

o SAP experience is a must

Background Experiences

o 3-5 years of experience with collections, invoicing, accounts receivable, credit control and/or general accounting.

Privacy Analyst

  • Full-time · Associate
  • Markham, ON (Hybrid)

Job Summary

Lorex is seeking a Privacy Analyst to develop, implement and operationalize a comprehensive Privacy Program across various jurisdictions. The Privacy Analyst will be responsible for promoting privacy practices and providing privacy analyses and guidance across the enterprise. The Privacy Analyst will interact with a variety of internal stakeholders from various business units, such as Engineering and Product, Marketing, E-Commerce, Customer Service, Security, Legal, IT and HR. The Privacy Analyst will also interact with external stakeholders such as vendors, and privacy consultants.

As a Privacy Analyst, the successful candidate must be able to confidently provide privacy analyses and guidance based on legal, contractual, best practice, and emerging knowledge of privacy requirements in various jurisdictions, including but not limited to Canada, US, and EU/UK. The Privacy Analyst must be able to develop privacy policies and procedures that enable Lorex to meet its privacy obligations while also aligning with business strategy. Monitoring and enforcing the Privacy Program throughout the enterprise is also a requirement.

The Privacy Analyst must be able to independently identify privacy gaps and risks as new information is presented and effectively communicate privacy requirements and associated risks to senior management.

Duties & Responsibilities:

  • Develop, implement, and update the Privacy Program across all functions of the enterprise.
  • Engage with teams across the enterprise to help them navigate through privacy considerations.
  • Develop deep expertise in our products and technologies and how they process personal data.
  • Address Data Subject Requests, privacy incidents, and inquiries.
  • Conduct Privacy Impact Assessments for new products and/or vendors
  • Lead and centralize a vendor privacy due diligence program.
  • Promote a privacy culture amongst all staff.
  • Develop and deploy privacy training and awareness to the enterprise.
  • Monitor and enforce the Privacy Program amongst all business functions.
  • Collaborate with various business functions, such as legal and security, to promote privacy

Requirements

  • Undergraduate degree is required
  • Minimum two years of experience designing, building, and administering privacy programs in private sector
  • Knowledge of global privacy regulations, standards and frameworks, in particular, in Canada, U.S., and Europe
  • Project management skills
  • Superior written and oral communications, interpersonal, customer-service and conflict resolution skills
  • Experience developing and implementing privacy protocols, policies and procedures
  • Experience with process development and an ability to scale those processes
  • Experience interpreting and applying statutes and regulations applicable to privacy
  • Strong critical/analytical thinking, problem-solving, dispute resolution and negotiation skills; capable of multitasking, balancing the need to resolve issues quickly with an effective and thorough analysis.
  • Excellent computer skills utilizing office productivity tools including email, word processing, database and spreadsheet applications
  • CIPP Certification is preferred. Experience in Privacy Tools beneficial
  • Experience in consumer electronics and ecommerce will be considered an advantage
  • Experience collaborating with information security teams will be considered an advantage


Lorex welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Senior Accountant

  • Full-time · Mid-Senior level
  • Markham, ON (Hybrid)

Job Summary

The Senior Accountant is responsible for all areas relating to general accounting and financial reporting. This position will be responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial reporting and statements. This position addresses tight deadlines and a multitude of accounting activities including general ledger preparation, reporting (financial, compliance, regulatory, tax), year-end audit preparation, and the support of budget and forecast activities.

Duties & Responsibilities:

  • Obtain and maintain a thorough understanding of the financial reporting and general ledger structure.
  • Ensure an accurate and timely monthly, quarterly and year end close.
  • Ensure the timely reporting of all monthly financial, compliance, regulatory and tax information.
  • Ensure all key financial reconciliation are performed in a timely and accurate manner.
  • Supports budget and forecasting activities.
  • Collaborates with the other finance department members to support overall department goals and objectives.
  • Valuating, developing, and improving department controls, ERP systems, and procedures to increase accuracy and efficiency.
  • Work closely with Accounting Group in overseas HQ to streamline the financial reporting and GAAP conversion process.
  • Advises staff regarding the handling of non-routine reporting transactions.
  • Work with the team to ensure a clean and timely year end audit.
  • Assist in development and implementation of new procedures and features to enhance the workflow of the department.
  • Provide training to new and existing staff as needed.
  • Support senior management with special projects and workflow process improvements.

 

Requirements

Knowledge, Skills and Abilities (KSAs)

  • Bachelor’s degree or higher in Accounting, Business, Finance or equivalent
  • Good knowledge of US / Canadian GAAP and IFRS
  • Strong Microsoft Excel skills
  • Excellent analytical and problem-solving skills

Competency Profile

  • Self-motivated and ability to work to deadlines with good prioritization and time management skills
  • Ability to deliver high quality documentation with good attention to detail.

Background Experiences

  • 6+ years of progressive accounting experience
  • Prior working experience in public accounting firm or multinational companies preferred
  • Qualified accountant (CPA / CA / CMA or equivalent) is a requirement
  • Experience with SAP strongly preferred

Lead Generation Specialist

  • Full-time · Associate
  • Markham, ON (Hybrid)

Job Summary

We are currently seeking an experienced Lead Generation Specialist to join our team. The Lead Generation Specialist is responsible for prospecting, qualifying, and generating new sales leads.

The Lead Generation Specialist will be required to build a list of potential business prospects from multiple sources including marketing leads, Zoom Info, business database, and searches. With the customer list, the specialist will research the potential business customers (Security installers, integrators, SMB businesses, etc.) then reach out through phone and email to identify the customers’ needs and decision-makers. Once the decision maker has been identified, the Lead Generation Specialist will schedule an introductory call with the business development agent to onboard the new accounts.

This is a key role to facilitate strategically important SMB business growth for Lorex. The successful candidate will be a self-starter, persuasive, highly motivated, targets driven, organized and have strong communication skills.

Duties & Responsibilities:

  • Potential SMB customer list gathering through zoom info, search, etc.
  • Perform prospect and account research to prepare for calls; Perform targeted cold calls, emails, and other sales activities to schedule discoveries/demos.
  • Maintain high call volumes (minimum 40+ outbound calls per day) and running ongoing cadences with multiple Lead Generation outreach campaigns.
  • Consult with customers to understand the needs and goals to best align them with the appropriate solution, resources, or internal teams for follow-up.
  • Strategic account onboarding for Lorex Partner Program and execution of planned business growth with multiple channels of distribution, incorporating Omni channel strategies and pricing with planned promotional activity with each account. Responsible for the development and achievement of sales goals through the VAR, Installer, and Franchise solutions channels.
  • Generate efforts in lead sourcing using ZoomInfo, Email, and Phone Outreach.
  • Coordinate a call with business development agent and prospect customer.
  • Daily Meetings with Business Development Manager to ensure effective handover of qualified leads to Business Development Account Managers.
  • Track and manage prospecting, qualification and nurture activities in the freshsales CRM.
  • Provide input to improve/refine lead generation process.
  • Leverage sales technology tools to perform outbounding activities, including: ZoomInfo, Freshsales CRM, Sales LinkedIn Navigator.
  • Onboarding specialist with knowledge of Customer intake, and able to set up Lorex on Vendor Portals for national and regional value-added resellers, Regional and National Installers, Franchise and corporate SMB accounts.
  • Frequent CRM management in order to have most relevant customer profile and program details.
  • Elect and qualify customer for correct discounting tier and program.
  • Achieve monthly, quarterly and annual budgeted metrics/KPI.
  • Communicate all competitive developments within the industry and the account customer base back to Sales Management and Product Management team.
  • Acquire, analyze, and review weekly/monthly sell through reports from each customer and monitor monthly sell through and trends in order to properly develop, adjust and complete monthly sales forecasts. Maintain records of these sell through reports to establish history for future planning.
  • Will act as the key interface between the customer and all relevant divisions.
  • Timely follow up and execution of all set up sheet documentation & content coordination with Sales Support & Marketing for model assortments with each account.
  • Prepare and submit timely and accurate paperwork for customer sales programs & promotional requests and Marketing Development Funding Support for approval.
  • Timely e-mails, follow-up, correspondence and communication.
  • Proactively assist credit/AR in clearing up charge backs, unauthorized deductions and collections if necessary and general problem-solving needs of the customer, or escalated issue within the account.
  • Ability to demonstrate most products and provide basic product training on Lorex assortment.
  • Obtain knowledge of account shipping and receiving window compliance metrics, packaging requirements, pallet/pallet skirt measurement, displays.
  • Perform other duties as required.

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Requirements

    • College Diploma/Bachelor’s degree in a related field or equivalent work experience
    • 3+ years’ experience in B2B lead generation (preferably SMB security products)
    • 1-3 years telemarketing and/or inside sales experience
    • Proficiency in Microsoft Office, Word, Excel, PowerPoint, Teams, Outlook, One Drive for Business and CRM
    • Ability to multitask in a team oriented fast paced environment and provide outstanding customer support through effective communication with resourceful problem solving skills
    • Detail oriented and organized with excellent written and verbal communication skills and presentation skills
    • Ability to cultivate strategic, long term relationships with ability to identify decision maker(s) and key staff support
    • Working knowledge of IoT Connected Home /Smartphone Technology and Internet Remote Technology & device connectivity through Apps

     

    · Competency Profile

    • Builds trust and establishes rapport with diverse colleagues and customers
    • Demonstrates strong communication skills
    • Ability to manage multiple projects and coordinate with different departments
    • Ability to be a team player and resilient while being able to adapt to a variety of different situations
    • Strong organizational skills with the ability to multi-task and evaluate priorities to meet deadlines

Accounting Manager

  • Full-time · Mid-Senior Level
  • Markham, ON (On-Site)

Job Summary

The Accounting Manager is responsible for all areas relating to financial reporting. This position will be responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial reporting and statements. This position addresses tight deadlines and a multitude of accounting activities including general ledger preparation, reporting (financial, compliance, regulatory, tax), year-end audit preparation, and the support of budget and forecast activities.

Duties & Responsibilities:

  • Obtain and maintain a thorough understanding of the financial reporting and general ledger structure.
  • Ensure an accurate and timely monthly, quarterly and year end close.
  • Ensure the timely reporting of all monthly financial, compliance, regulatory and tax information.
  • Ensure all key financial reconciliation are performed in a timely and accurate manner.
  • Supports budget and forecasting activities.
  • Collaborates with the other finance department members to support overall department goals and objectives.
  • Valuating, developing, and improving department controls, ERP systems, and procedures increase accuracy and efficiency.
  • Work closely with Accounting Group in overseas HQ to streamline the financial reporting and GAAP conversion process.
  • Advises staff regarding the handling of non-routine reporting transactions.
  • Work with the team to ensure a clean and timely year end audit.
  • Assist in development and implementation of new procedures and features to enhance the workflow of the department.
  • Provide training to new and existing staff as needed.
  • Support CFO with special projects and workflow process improvements.

Requirements

Knowledge, Skills and Abilities (KSAs)

  • Bachelor’s degree or higher in Accounting, Business, Finance or equivalent
  • Good knowledge of US / Canadian GAAP and IFRS
  • Knowledge or prior working experience with US tax including Federal, State & Sales tax is preferred
  • Advanced Microsoft Excel skills
  • Excellent analytical and problem-solving skills

Competency Profile

  • Self-motivated and ability to work to deadlines with good prioritization and time management skills
  • Ability to deliver high quality documentation paying attention to detail.

Background Experiences

  • 6+ years of progressive accounting experience with 3+ years being in a supervisory role
  • Prior working experience in public accounting firm or multinational companies is preferred
  • Qualified accountant (CPA / CA / CMA or equivalent) is preferred
  • Experience with SAP strongly preferred

Key Competencies:

Connects:

· Builds trust and establishes rapport with diverse colleagues and customers by listening, understanding their needs, and following through on commitments.

· Works effectively with people who have different perspectives, backgrounds and abilities while encouraging constructive dialogue and being sensitive and receptive to diverse views and opinions.

· Builds mutually beneficial working relationships to foster a positive and inclusive culture and engages with internal and external customers and stakeholders representing a variety of interests.

Teamwork:

· Works with others to share expertise and achieve outcomes that benefit the organization.

· Demonstrates strong communication skills to others on the team through active listening, summarizing, facilitating and "bridge building".

Inspires:

· Creates a shared vision by soliciting and valuing diverse input obtained from each team member on the vision of their work and the team.

· Uses a broad range of communication strategies and methods to communicate vision with enthusiasm and clarity, and to inspire confidence and generate commitment.

· Helps the team to embrace different perspectives, experiences and backgrounds by modeling positive leadership behavior and encouraging full participation.

Self-Awareness:

· Proactively seeks and obtains ongoing feedback to help understand ones' own strengths and development areas to work more effectively with team/department managers/clients.

· Understands and is aware of one’s emotions and the impact these emotions may have on others.

· Reflects on feedback and lessons learned and uses acquired knowledge in working with team members to achieve personal and professional growth.

Delivers:

· Ensures the timely delivery of programs, projects, and services, effectively adapting to tight deadlines and sudden changes in priorities to accomplish objectives.

· Plans for possibilities and contingencies, identifying opportunities and problems to ensure that best results are achieved.

· Recognizes and makes best use of the diverse skills, abilities, experiences of team members to achieve best outcomes.

Transforms:

· Takes initiative and sustained action to ensure the successful implementation of change by shifting strategic focus and embracing new ideas and building on past knowledge and success.

· Fosters a team environment where all are encouraged to think creatively and new and diverse ideas and approaches are heard, valued and considered for implementation.

· Seeks performance feedback and opportunities to invest time and effort to learn and expand knowledge to improve performance.

Accountability:

· Takes responsibility for clarifying the expectations of others

· Acknowledges how personal decisions, actions and standards of performance influence work accomplishments

· Accepts responsibility for work accomplishments

· Recognizes changes required to achieve better results going forward.

Creativity/Innovation:

· Identifies and evaluates unique ways to improve the organization (cost reductions, use of resources, policies/procedures, products), generating useful new ideas, approaches or techniques.

Integrity:

· Adheres to ethical standards and integrates Lorex values, principles and standards into practices and business transactions.

· Creates honest, trusting and successful working relationships with others inside and outside the organization and conducts all affairs with personal and professional integrity.

· Promptly addresses issues about discrimination, harassment, and unfair treatment and does not allow personal assumptions, biases and/or complaints to impact any work-related decisions in the team.

Come Work With Us

There's work and then there's life outside of work. This balance is incredibly important to us, which is why we offer many ways to help support all of our employees.    

Benefit Plans

RRSP matching

Vacation & Personal Days

Employee Discounts