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Have You Lost Important Recordings?
Not anymore! Lorex Cloud Storage is a safer place for your footage, providing double protection and back-up for your recordings. In those critical moments, safeguard against the limitations of local storage and protect against:
Camera theft
or damage
Broken or
damaged SD cards
Footage overwritten
too quickly
30 Days of Storage
Don’t be limited to only a few days of footage. Get instant access to 30-days worth of recordings, anytime, anywhere, even if your device is offline.
Access more
recordings
Offline camera
access
Added Control, Added Privacy
Your security camera records countless hours of you. Lorex Cloud Storage has the added benefit of Lorex Video Vault with secure and encrypted data transmission ensuring your recordings remain private and in your control.
4K NOW AVAILABLE
ON CLOUD
Experience impressive 4K clarity with your cloud recording, blending convenience with top-tier performance*.
*Only available on 4K Resolution cameras and doorbells.
Lorex Cloud Storage Plans
Every add-on plan provides additional backup of 30 days worth of recording.
NOW AVAILABLE
The Benefits You Get
| Your Local Storage | Cloud Add-On (Enjoy all of the benefits of local storage, plus:) | |
|---|---|---|
| Recording Location | SD card only | SD card & cloud storage |
| Access Footage When Camera is Offline | ||
| View Thumbnails on Timeline | Up to 30 days worth | |
| Rich Notifications | 120 thumbnails per camera per day | Unlimited |
| Recording Resolution | Up to 4K | Up to 4K |
| Shared Users | Shared user has access to cloud recording |
Q&A
Which devices support Lorex Cloud Storage?
What are the requirements for Lorex Cloud Storage?
To use Lorex Cloud Storage optimally, you need a stable internet connection, the latest version of the Lorex app, and the most up-to-date firmware for your devices.
Do I need a Lorex Cloud Storage plan to use my cameras?
No, a Lorex Cloud Storage plan is an optional add-on that provides additional security for your cameras. You can use your cameras with local storage alone without cloud storage.
Can I use one Lorex Cloud Storage plan for cameras at multiple locations?
No, each Lorex Cloud Storage plan is limited to a single location. You will need separate plans for each location.
What resolution will my cameras record to Lorex Cloud Storage?
Lorex Cloud Storage supports recording resolutions up to 4K, depending on the maximum resolution of your device.
Can I still record to my camera’s SD card if I have a Lorex Cloud Storage plan?
Yes, your camera will record all motion and Smart Motion events to both the SD card and the cloud storage.
What is recorded to Lorex Cloud Storage?
Lorex Cloud Storage records Smart Motion Detection events to the cloud.
How does this affect my current storage?
Lorex Cloud Storage is an add-on plan that helps supplement your current local storage. No changes will be made to your current in-camera setup. When you sign up for Lorex Cloud Storage, your camera will record to both your SD card and the Cloud simultaneously.
How can I access my Cloud Recordings?
You can access your cloud recordings using the Lorex app.
What happens if my internet goes down?
Your camera will continue to record to the SD card but not the cloud. Any recordings that are on the SD card will be inaccessible if the device is not connected to the Internet. Events that are recorded while your internet was down will remain on SD card.
However, these events will NOT be backed up to the cloud when internet connection is restored.
What happens if my SD card is corrupted or missing?
All new events will be recorded to the cloud.
Any previous recordings that were stored on the SD card will be inaccessible, but your recordings that were stored on the cloud will still be accessible.
What happens if my device loses power or is stolen?
Any recordings that are on the SD card will be inaccessible if the device is offline or stolen, but your recordings that were stored on the cloud will still be accessible.
What happens when my SD card is full?
All new events will be recorded to the cloud automatically, but any new events recorded to the SD card will overwrite the oldest recordings stored in the camera.
What if I’m not satisfied with Lorex Cloud Storage?
You can cancel auto-renewal at any time to stop future payments. You will retain access to the service until the end of your current billing period. Please click here to review our subscription policy.