My experience so far with the partner Program has been fantastic. I have a dedicated rep that I can reach out to at any time for information and pricing (it's always better than most distributors). I have even had contact with his manager for help with orders. I reached out to my rep on a Sunday while getting prepared for the following week and he responded within 30 minutes. We even placed the order that day (that was not expected but appreciated)! If you are working with a tough client they even offer open box pkgs. The Program is great and keeps improving. When it comes to my projects, I am looking for a quality product that will allow me offer competitive pricing but still make a profit but that's not all. I need a partner that stands by their product and handles Warranty / Support efficiently and the Lorex Partner Program has not let me down yet. I register the warranties with the customers the day of install. I would recommend that any business in the industry, be it commercial or residential, try the product and enroll. You will not regret it!