Support Articles

E920SB - 4K+ 12MP AI ISP IP PoE Wired Bullet Security Camera with Smart Security Lighting: Frequently Asked Questions

Product-Specific FAQsFrequently Asked Questions

The following article answers frequently asked questions about your E920SB IP Wired Security Camera. Setup How do I reset my camera? Use a screwdriver to remove the cover on the...

E920SB - 4K+ 12MP AI ISP IP PoE Wired Bullet Security Camera with Smart Security Lighting: Troubleshooting

Troubleshooting GuidesProduct-Specific Troubleshooting

The following article provides some troubleshooting tips for using your E920SB IP Wired Security Camera.  Need to reset my camera To reset your camera, press the Reset Button located on the back...

E920SB Series - 4K+ 12MP AI ISP IP PoE Wired Bullet Security Camera with Smart Security Lighting: Installation Guide

Mounting and Placement TipsInstallation Guides

This article gives installation instructions for your E920SB Series IP Wired Security Cameras. What is included: Bullet E920SB Camera: 4K+ Bullet Camera Mounting Template Anchors & Screws (4×) Camera Placement...

Resolved: Playback Issue – Lorex Classic App

Announcement

We’re currently investigating an issue that is preventing some users from accessing playback in the Lorex Classic app. Our team is working to resolve this as soon as possible. Thanks...

RN301A Series - 4K Wired Network Video Recorder - Troubleshooting Guide

Troubleshooting Guides

If you're experiencing issues with your RN301A Series - 4K Wired Network Video Recorder, follow these steps to resolve the most common problems. For additional help, visit: User Manual &...

RN301A Series - 4K Wired Network Video Recorder - Installation Guide

This guide provides step-by-step instructions for installing your RN301A Recorder. What is included: RN301A Recorder: RN301A Recorder Ethernet Cable Power adapter HDMI Cable USB mouse   Setup your Recorder: Connect your...

OC101 Series - 2K Outdoor Wi-Fi Battery Camera: Frequently Asked Questions

Product-Specific FAQsFrequently Asked Questions

This article answers frequently asked questions about the OC101 2K Outdoor Wi-Fi Camera.   Note: The screenshots in this guide are for illustration purposes only. The look of the Lorex...

OC101 Series - 2K Outdoor Wi-Fi Battery Camera: Troubleshooting Guide

Troubleshooting GuidesProduct-Specific Troubleshooting

This article discusses common troubleshooting points regarding the IC101 2K indoor Wi-Fi Camera. Note: The screenshots in this guide are for illustration purposes only. The look of the Lorex Connect...

OC101 Series - 2K Wi-Fi Battery Camera: Installation Guide

Wi-Fi CamerasInstallation Guides

This article provides instructions for installing the 2K Wi-Fi Battery Camera. Note: The screenshots in this guide are for illustration purposes only. The look of the Lorex Connect app may...

IC101 Series - 2K Indoor Wi-Fi Camera: Installation Guide

Installation Guides

This article provides instructions for installing the IC101 2K Indoor Wi-Fi Camera. Note: The screenshots in this guide are for illustration purposes only. The look of the Lorex Connect app...