UA Series - Lorex Connect UA 4K 8-Channel PoE Network Video Recorder - Frequently Asked Questions
Frequently Asked QuestionsThis FAQ answers the most common setup, configuration, and troubleshooting questions about the RN201A UA 4K 8-Channel NVR.
How do I Reset my NVR password?
If you forget your NVR’s admin password, you can reset it from your monitor:
- Using Security Questions: On the login screen, click Forgot Password, answer your saved security questions, and create a new password.
How do I connect my RN201A to the Lorex Connect app?
The setup process has recently changed. The QR code shown on your recorder’s setup wizard screen is no longer needed for connecting to the Lorex Connect app.
Updated App Setup Steps:
- On your phone, download and open the Lorex Connect app from the App Store / Google Play.
- Create an account or Log in.
- Tap + Add Device > Recorder.
Ensure your phone and the recorder are connected to the same network. The app will automatically search for and detect your recorder. Once found, follow the on-screen prompts to complete setup.
How do I check my system version and network info?
- Right-click on the live view screen to access the menu.
- Select Settings Menu to open settings.
- Select System Settings from the left-hand menu.
- Choose Version from the left-hand menu. Here key details about your NVR, including its model, software version, and network settings can be found.
What’s included with my RN201A Recorder?
- RN201A Wired NVR
- Network (LAN) Cable
- HDMI Cable
- USB Mouse
- Power Adapter (DC 48V / 1.5A)
How do I turn my NVR on or off?
To power on, connect the included power adapter and switch the rear Power toggle to On. When the system boots, the Lorex logo will appear on the connected monitor.
To safely power off, hover over the bottom of the live view screen to access the bottom menu. Select the power icon and click Shutdown.
How do I download the Lorex Connect app?
The Lorex Connect App allows remote access to your recorder from anywhere.
After installation, open the app and sign in or create a Lorex account. Tap + Add Device > Recorder.