Contact
We’re here to help – from sales to support.
Lorex Product Support
Get Support
Device Password Reset
Reset Password
Product Compatibility
Check Now
Return Portal
Start a Return
Lorex Installer Network
Sign up to expand your business and receive free customer referrals.
Register Your BusinessNorth American Customers
Technical Support
Get expert help with the setup, configuration, or warranty of your Lorex product.
Mon - Fri: 10:00 am - 9:00 pm EST
Sales
Speak to a sales agent regarding product questions or custom orders.
Mon - Fri: 8:00 am - 8:00 pm EST
Sat - Sun: 9:00 am - 6:00 pm EST
Sat - Sun: 9:00 am - 6:00 pm EST
Sales Support
Inquire about your order or the return of a Lorex product.
Mon - Fri: 8:00 am - 8:00 pm EST
Sat - Sun: 9:00 am - 6:00 pm EST
Sat - Sun: 9:00 am - 6:00 pm EST
Phone Navigation Shortcuts
Step 1
Select Language
For English, press 1For Spanish, press 2For French, press 3
Step 2
Choose Support
For Technical Support, press 1For Sales and Sales Support, press 2
Step 3
Choose Type of Sales Support
For Sales, press 1For Sales Support, press 2
Media Inquiries
For media inquiries, brand partnerships, or creator and influencer opportunities, please contact us here.
Mailing Address
250 Royal Crest Ct, Markham, ON L3R 3S1, Canada