Support Articles
4K Dual-Lens Security Camera: Minimizing Misalignment
The following article offers guidance on aligning your camera's dual-lens images and improving the wide-angle perspective, while addressing contributing factors such as the Stitching Technology and the camera's placement and...
Image Quality: No video feed from camera
If video feed is not displaying for a specific camera on your DVR / NVR system you will need to check your camera connection. To check camera connections: Connect the...
Why are the corners of the camera image curved?
This article explains why the camera image is curved or looks like it has a slight fisheye effect. What is causing the camera image distortion? If your camera is showing...
Troubleshooting Distorted or Blurry Camera Image Quality
Camera image issues such as blurriness, ghosting (double vision or shadow effects), wavy lines, or static can stem from a variety of causes. This guide will help you resolve these...
Networking: DVR / NVR system won't connect to a Local Area Network (LAN)
If you have connected your DVR / NVR to your network Router and it is not showing up on the Local Area Network (LAN), check your IP Address, Ethernet cable...
Top 10 Ways to Boost Your Wi-Fi Signal at Home
The entire Lorex lineup of security systems, IP and Wi-Fi cameras, along with our apps, rely on the internet for live viewing and playback. If you have other smart devices...
How to Secure Your Wi-Fi Network for Home Security Cameras: Essential Wi-Fi Security Tips
Your home security cameras provide peace of mind, but it ’s equally important to ensure that your Wi-Fi network is secure to keep everything running smoothly and privately. Here ’s...
Security Cameras: Multiple feeds not displaying
When using multiple analog cameras simultaneously, camera feeds not displaying indicates that some cameras may not be receiving the required amount of power. To ensure that the camera is receiving...
DVR / NVR - How to restore your recorder's display resolution to factory default
If you have attempted to change the display output of your recorder to a higher resolution (e.g., 4K Ultra HD) but your monitor does not support 4K Ultra HD, there...
Hardware: DVR / NVR fan is loud
Like most electronic devices, DVRs and NVRs have a fan inside them to prevent the unit from overheating and damaging the motherboard. All DVRs / NVRs exhibit minor noise from...