Support Articles
Networking: DVR / NVR system won't connect to a Local Area Network (LAN)
If you have connected your DVR / NVR to your network Router and it is not showing up on the Local Area Network (LAN), check your IP Address, Ethernet cable...
Top 10 Ways to Boost Your Wi-Fi Signal at Home
The entire Lorex lineup of security systems, IP and Wi-Fi cameras, along with our apps, rely on the internet for live viewing and playback. If you have other smart devices...
How to Secure Your Wi-Fi Network for Home Security Cameras: Essential Wi-Fi Security Tips
Your home security cameras provide peace of mind, but it ’s equally important to ensure that your Wi-Fi network is secure to keep everything running smoothly and privately. Here ’s...
Security Cameras: Multiple feeds not displaying
When using multiple analog cameras simultaneously, camera feeds not displaying indicates that some cameras may not be receiving the required amount of power. To ensure that the camera is receiving...
DVR / NVR - How to restore your recorder's display resolution to factory default
If you have attempted to change the display output of your recorder to a higher resolution (e.g., 4K Ultra HD) but your monitor does not support 4K Ultra HD, there...
Hardware: DVR / NVR fan is loud
Like most electronic devices, DVRs and NVRs have a fan inside them to prevent the unit from overheating and damaging the motherboard. All DVRs / NVRs exhibit minor noise from...
USB Device: Not detected
You can connect a USB mouse, USB flash drive, or an external USB hard disk drive (HDD) to the USB port(s) on your DVR / NVR. If the DVR /...
DVR / NVR: System not turning on after being moved / bumped / dropped
If your DVR / NVR system is not powering on after being moved, bumped, or dropped, it may be related to a power source issue or a loss of connection...
DVR / NVR: System not turning on
If your DVR / NVR system is not powering on, it may be related to several issues including the power adapter being used, the power switch on the recorder, or...
Can't open your DAV file? Here's how to fix it
If you're having trouble opening a video file with the .dav extension after backing up footage from your Lorex recorder, here's how to fix the issue and avoid it in...