Contact

We’re here to help - from sales to support.

Tech & Sales Support Holiday Hours

Please note that our Technical and Sales Support lines will be closed on December 25th and January 1st, with limited operating hours on December 24th and 31st.

North America
December 24th and 31st: 10:00 am - 7:00 pm EST

International
December 24th and 31st: 8:00 am - 5:00 pm EST

Lorex Product Support

Password Reset

Product Compatibility

Return Portal

Lorex for Business

Become a Partner today to connect with a dedicated sales agent.

 

Lorex Installer Network

Sign up to expand your business and receive free customer referrals.

 

1.888.425.6739

sales@lorex.com

Chat

sales-support@lorex.com

North American Customers

Technical Support

Get expert help with the setup, configuration, or warranty of your Lorex product.

Mon - Fri: 10:00 am - 9:00 pm EST

Sales

Speak to a sales agent regarding product questions or custom orders.

Mon - Fri: 8:00 am - 11:00 pm EST


Sat - Sun: 9:00 am - 9:00 pm EST

Sales Support

Inquire about your order or the return of a Lorex product.

Mon - Fri: 8:00 am - 11:00 pm EST


Sat - Sun: 9:00 am - 9:00 pm EST

Phone Navigation Shortcuts

Step 1

Select Language

For English, press 1

For Spanish, press 2

For French, press 3

Step 2

Choose Support

For Technical Support, press 1

For Sales and Sales Support , press 2

Step 3

Choose Type of Sales Support

For Sales, press 1

For Sales Support, press 2

Media Inquiries

For media inquiries and questions please contact: pr@lorex.com

Mailing Address

250 Royal Crest Ct, Markham, ON L3R 3S1, Canada

International Customers

Australia

Mexico

Mon - Fri: 9:00 am - 8:00 pm CST

United Kingdom

Mon - Fri: 1:00 pm - 10:00 pm UTC