Product-Specific Troubleshooting (50)
ACH20-1B Thermal Monocular Camera: Troubleshooting
The following article provides some troubleshooting tips for using your thermal monocular camera. Camera's image/screen is blurry. Adjust your camera's diopter to your eyesight. Before you begin, it is highly...
B451AJ Series - 2K Wired Video Doorbell with Chime Kit: Troubleshooting
The following are some of the most common issues and troubleshooting tips for the 2K Wired Video Doorbell & its included Chime Kit.My doorbell does not ring or rings continuouslyIf...
U424AA Series - 2K Wire-Free Camera: Troubleshooting
The following are some of the most common issues and troubleshooting tips for the 2K Wire-Free Camera (U424AA). Camera is not pairing with the recorder This issue can be resolved...
Lorex Smart Home Security Center - Why are cameras not appearing during setup?
The following article details how to see cameras that are not appearing during the Lorex Smart Home Security Center (LSHSC [L871T8]) setup. To view cameras that are not appearing during...
LK101 Series - Bluetooth Deadbolt Smart Lock: Troubleshooting Guide
If you encounter any issues with the LK101 Series - Bluetooth Deadbolt Smart Lock, refer to the tips below for assistance.For detailed installation and programming instructions, refer to the installation...
LK100 Series - Bluetooth Deadbolt Smart Lock: Troubleshooting Guide
The following article provides some troubleshooting tips for using your LK100 Series - Bluetooth Deadbolt Smart Lock.Cannot tap "Start" on the "Add Lock" step when adding my Bluetooth Deadbolt Smart...
H871T6D-4BA2 Series - 2K Wire-Free System: Cannot connect the Hub to the Lorex App
This article provides troubleshooting solutions if the Lorex Home Hub (H871T6D) cannot connect to the Lorex App as you may be experiencing connectivity issues. Try the following: Reset the Hub...
F861AS Series - 4K Battery Camera - Troubleshooting Guide
The following article addresses common troubleshooting issues regarding your 4K Battery Camera. Where applicable, the troubleshooting guide includes links to articles where you may find more informationI need to install...
E871AB, Halo Series, H20 - 4K Dual-Lens IP Wired Security Camera: Troubleshooting
The following are some of the most common issues and troubleshooting tips for your 4K Dual-Lens IP Wired Camera E871AB Series. How to reset camera Ensure your camera is plugged...
LBV2531U Series: Troubleshooting
The following article provides some troubleshooting tips for the 1080p HD Weatherproof Bullet Security Camera with 130ft Night Vision (LBV2531U).No picture/signal. The cameras are only compatible with certain Lorex HD...