Frequently Asked Questions (50)
How to locate your device model, serial number, or country of origin?
All Lorex cameras and recorders have a model number, serial number and country of origin. Your device model or serial number are needed for specific product support, updating the correct...
Configuration: Mainstream vs substream
Mainstream and substream are two different video streams used to view your camera footage. Mainstream: is the primary video feed. Mainstream provides the highest video quality, and is the stream...
The difference between a Mechanical and Electronic Chime
This article explains the differences between mechanical and electronic chimes. Note: In order to connect your doorbell to your existing chimebox, you will need to install the Chimekit (included with...
Dome Cameras: Desiccant in the camera
Do not remove the desiccant. Desiccant packs are included inside of dome cameras to absorb moisture that may seep into the camera over time, or during setup and use. Moisture...
Cables: BNC cable length
BNC cables are used for connections from the camera to a DVR. BNC cables can be run up to 300ft (91m). We recommend using one solid line from the camera...
Easily Connect IP Cameras Over Existing Coaxial Cabling
This article will walk you through the easy steps to connect Lorex's Coaxial to Ethernet Converter, a plug-and-play solution for connecting and powering IP cameras over existing legacy coaxial cabling....
Security Cameras: Understanding Field of View (FOV)
Field of View (FOV) is the maximum observable area that is seen at any given moment through an optical device such as a camera lens. The coverage of the area...
Video Compression in a System with Network Cameras and NVRs
In an Internet Protocol (IP) CCTV system, the camera captures raw footage for digitalization and compression, then sends it directly to the NVR for live view, recording, and playback. Video...
Technical Support: Frequently Asked Questions (FAQs)
We have curated these frequently asked questions (FAQs) to provide you with a quick and easy solution to technical issues affecting your Lorex product. Want to know about Lorex? All...
WPA2 and WPA3 Supportive Devices
This chart identifies devices that support WPA2 and WPA3. DEVICE MODEL DESCRIPTION WPA2 WPA3 ACCHM1 1st Gen Wi-Fi Chimebox ACCHM2 2nd Gen Wi-Fi Chimebox AY41TR (Hub) Sensor Hub B241AJ 1080p...