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Lorex vs Other Brands

Lorex is standing strong against its competitors (Reolink, Eufy, Arlo, Swann, Wyze, Google, etc) and won’t be outdone when it comes to the technology, professionalism, and quality of our products.

  • Been in business for over 30 years!
  • Lead the industry in 4K Security Cameras.
  • Highly recommended by experts and everyday users.

Lorex vs Other Brands

Lorex is standing strong against its competitors (Reolink, Eufy, Arlo, Swann, Wyze, Google, etc) and won’t be outdone when it comes to the technology, professionalism, and quality of our products.

  • Been in business for over 30 years!
  • Lead the industry in 4K Security Cameras.
  • Highly recommended by experts and everyday users.

Advantages of Choosing Lorex

Product Assortment

Lorex has the largest product assortment out of any of our competitors. We have standalone Smart Home Products (such as Wi-Fi cameras, Video Doorbells, and Floodlight Cameras), Home Security Systems (wired and wire-free), and a large Lorex for Business program, which includes systems that can support up to 32 security cameras.

No Monthly Fees

Unlike many of our competitors, there are never any additional costs after the purchase of a Lorex product. Some competitors require monthly subscriptions for cloud storage and/or to unlock premium features. Not us. We like to keep your recordings with you (where they belong) and want our customers to have all available features our products provide right out of the box.

Professional Quality

The quality of our products is second to none. We lead the market in 4K* and generally have much higher extreme temperature and weatherproof ratings, ensuring you capture the details you need for years and years to come, regardless of where they are being installed.  

 

*Source: The NPD Group, Inc., U.S. Retail Tracking Service, Jan.2018-June 2022 combined.

Monitoring Made Easy

Lorex Recorders and Mobile apps make monitoring your property easy. Their intuitve user interfaces help you keep things organized, navigate to important events, customize camera and recording settings, and save footage.

Extended Warranties

Lorex products include a standard one-year warranty. We have also partnered with Extend to provide our customers with hassle-free extended warranties to protect your security investment for up to five years!

Superior Customer Service

Our amazing Customer Support Team is there for our customers - from sales help to technical support.

"Lorex has the best service I have ever experienced!"

Lyle Drucker

"I have always found Lorex customer service to be helpful and informative! Best tech help anywhere!!!"

Keith James

"Fantastic customer service. I had an issue with my order and they took care of it right away. Highly recommended."

Marco

"Your customer service was outstanding Let me know exactly what I needed."

Clifton

"Quick and useful customer support that helped me pick the right package for my house."

Jason ST. Jacques

"The representative was very helpful and resolved my issue. Love their products."

Sean

"Very knowledgeable and polite. Great customer service!"

Zebrazxx

"Easy to setup, works flawlessly! Could not be happier with product and Lorex’s customer service."

John C

"I had issues and these nice people helped me get them solved. In fact, over the Past few months, all the folks at Lorex have helped me greatly. I would work with no other Security Camera Company out the, Lorex is the best by a Country Mile!"

Palladini 971

"Great assistance with a question I had regarding a product I had purchased. The responses were very quick and I got the answers and information that I needed promptly making it an easy and time efficient interaction."

Ann-Marie

"I have a home video surveillance system by Lorex. Amazing product and especially their customer service agents. I've called twice and both times they were able to solve my issues. I would definitely recommend using Lorex for their reliability and great customer service."

Dam Man

"Best customer service I have experienced in a very long time. Helped me figure out what system went best what my needs were. I will definitely stick with Lorex forever."

Nesia N.

"Super great customer service and super quick shipping! Product is fantastic too!"

Kristen C.

"Overall my experience is very positive and customer service calls are responded to by knowledgeable and helpful support staff."

Paul R.

Exceed my expectations. Product and Customer service are amazing. Kudos to everybody working at your company.

Jose

Customer service and sales went above and beyond to help me. Kudos!

Robert F

Unique Product Lines:

Nocturnal Security Cameras

With real-time (30 frames per second) 4K recording, the best night vision performance, and heavy-duty exteriors, Nocturnal Security Cameras are renowned for providing the highest professional-grade DIY security coverage on the market.

Wired/Wi-Fi Fusion

Lorex’s revolutionary Fusion Recorders can record both wired security cameras and wireless smart home cameras around-the-clock. This means that you will never miss a moment from any of your security cameras, including those that typically only record on motion. This also means that there will be a secondary backup of all the footage from cameras with local storage, like a Wi-Fi camera or Video Doorbell, should that local storage become disabled or stolen.

Lorex Smart Home Security Center

Unlike anything else on the market, The Lorex Smart Home Security Center is an easy touch-screen hub for your Lorex Home security ecosystem. Easy-to-setup and even easier to use, it is the perfect product for the whole family to manage and view all security cameras without needing a mobile phone. It also serves as a recorder to save a secondary backup of all footage currently saved on to the camera’s local storage.


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Newsweek Agrees

Newsweek has ranked Lorex as the second best online shop in the Consumer Electronics category.