Troubleshooting Guides (50)
W461AS Series - 2K Indoor Wi-Fi Security Camera: Troubleshooting
The following are some of the most common issues and troubleshooting tips for the *2K Indoor Wi-Fi Security Camera *(W462AQC). General troubleshooting support Many issues can be resolved with the...
AX8 Series - 8-Port PoE Switch: Troubleshooting Guide
This article addresses common troubleshooting issues regarding your AX8 8-Port PoE Switch. I need to connect power to my PoE Switch To power on the switch, connect the AC power...
E831CB Series - 4K IP PoE Wired Bullet Camera - Troubleshooting Guide
This guide provides detailed troubleshooting steps for the E831CB Series – 4K Deterrence IP PoE Wired Bullet Camera when paired with the N831 Series 4K Wired NVR. For setup and...
ACH20-1B Thermal Monocular Camera: Troubleshooting
The following article provides some troubleshooting tips for using your thermal monocular camera. Camera's image/screen is blurry. Adjust your camera's diopter to your eyesight. Before you begin, it is highly...
B451AJ Series - 2K Wired Video Doorbell with Chime Kit: Troubleshooting
The following are some of the most common issues and troubleshooting tips for the 2K Wired Video Doorbell & its included Chime Kit.My doorbell does not ring or rings continuouslyIf...
U424AA Series - 2K Wire-Free Camera: Troubleshooting
The following are some of the most common issues and troubleshooting tips for the 2K Wire-Free Camera (U424AA). Camera is not pairing with the recorder This issue can be resolved...
Lorex Smart Home Security Center - Why are cameras not appearing during setup?
The following article details how to see cameras that are not appearing during the Lorex Smart Home Security Center (LSHSC [L871T8]) setup. To view cameras that are not appearing during...
LK101 Series - Bluetooth Deadbolt Smart Lock: Troubleshooting Guide
If you encounter any issues with the LK101 Series - Bluetooth Deadbolt Smart Lock, refer to the tips below for assistance.For detailed installation and programming instructions, refer to the installation...
LK100 Series - Bluetooth Deadbolt Smart Lock: Troubleshooting Guide
The following article provides some troubleshooting tips for using your LK100 Series - Bluetooth Deadbolt Smart Lock.Cannot tap "Start" on the "Add Lock" step when adding my Bluetooth Deadbolt Smart...
H871T6D-4BA2 Series - 2K Wire-Free System: Cannot connect the Hub to the Lorex App
This article provides troubleshooting solutions if the Lorex Home Hub (H871T6D) cannot connect to the Lorex App as you may be experiencing connectivity issues. Try the following: Reset the Hub...