Get FREE shipping on orders over $100
You are now leaving Lorex.com. Would you like to continue to Lorex’s For Business website?
Get FREE shipping on orders over $100
Center align text if less than two lines. If more, please left align.
Effective Date: January 1st, 2020
Last Reviewed on: December 30th, 2019
Lorex Technology Inc. (the "Company," "Lorex," "we" or "us") respects your privacy and is committed to protecting it through our adherence to our Privacy Policy posted on our website (the "Site") at https://www.lorextechnology.com/policies/privacy-policy/R-sc2500030 (the "Privacy Policy") and this Privacy Notice for California Residents.
This Privacy Notice for California Residents supplements the information contained in the Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 ("CCPA") and any terms defined in the CCPA have the same meaning when used in this notice.
This Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals. Lorex currently does not have any California-based employees or contractors. California-based job applicants or other individuals who are entitled to the right to notice under CCPA will be provided with methods to exercise their rights.
This Notice does not apply to the personal information reflecting a written or verbal business-to-business communication ("B2B personal information") to the extent that complying with certain requirements of CCPA is temporarily exempted for such information.
All capitalized terms used herein and not otherwise defined in this privacy notice will have the meanings set forth in the Privacy Policy being supplemented.
Lorex collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, Lorex has collected the following categories of personal information from its consumers within the last twelve (12) months:
Personal information does not include:
Lorex obtains the categories of personal information listed above from the following categories of sources:
We may use, sell, or disclose the personal information we collect for one or more of the following purposes:
We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice.
We may disclose your personal information to a third party for a business purpose or sell your personal information, subject to your right to opt-out of those sales (see Personal Information Sales Opt-Out and Opt-In). We may disclose personal information that we collect or you provide as described in the Privacy Policy with the following categories of third parties:
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, the Company has disclosed the following categories of personal information for a business purpose:
We disclose your personal information for a business purpose to the following categories of third parties:
Sales of Personal Information
Lorex allows certain companies to place tracking technologies like cookies on our sites, which allow those companies to receive information about your activity on our sites that is associated with your browser or device. The companies may use that data to serve you more relevant ads on our sites or others. Under the CCPA, sharing data for online advertising like this may be considered as a "sale" of personal information.
Lorex also discloses your information for a business purpose to contractors, service providers, and other third parties ("Partners") we use to support our business and who are bound by the contractual obligations to keep personal information confidential and use if only for the purposes for which we disclose it to them. (See Disclosures of Personal Information for a Business Purpose). Under the CCPA, sharing information to such Partners may also be considered as a "sale" of personal information.
Lorex does not sell your personal data to, or share it with, such Partners or others for purposes of their own direct marketing or advertising, except with your consent.
Except for the kind of sharing as illustrated above, Lorex doesn't sell any of your information.
You always have full control over whether these technologies work on your devices. You can disable them entirely using our cookie consent preference tools , or by clicking the Do Not Sell My Personal Information link on our website.
In the preceding twelve (12) months, the Company has sold the following categories of personal information:
We sell your personal information to the following categories of third parties:
Video and Audio Data
Our Products and Services allow you to stream, view, or record video (and in some cases audio) data. To provide you with these features, we receive content and related information that are captured and recorded when using our Products and Services. This information includes video (and in some cases audio) recordings, live video (and in some cases audio) streams, images, comments, and data our products collect from their surrounding environment to function effectively (such as motion, events, temperature, window/door sensors, passive infrared sensors, water sensors, CO2 sensors, and ambient light) ("Video and Audio Data"). Lorex stores your Video and Audio Data on AWS S3 (Simple Storage Service), the Video and Audio Data is encrypted with AES256 while being transmitted to the cloud. Lorex does not access the content of your Video and Audio Data nor disclose or sell any of your Video and Audio Data.
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that Lorex disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion), we will disclose to you:
Deletion Request Rights
You have the right to request that Lorex delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion), we will delete and/or direct our service providers to delete your personal information from our records, unless an exception applies. .
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
We do not provide these deletion rights for B2B personal information.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please issue a power of attorney granting the agent the power to submit a consumer request to Lorex on behalf of you, and send a copy of such power of attorney to Lorex via email to privacy@lorextechnology.com.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
In case you are not able to submit a request through your password protected account, Lorex may take the following measures to verify your identity:
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights
If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link: Do Not Sell My Personal Information
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by: Opt-In Instructions
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We currently provide the following financial incentives:
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Sites and Apps that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@lorextechnology.com or write us at:
250 Royal Crest Court Markham,
Ontario, L3R 3S1
Canada.
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Site or send a reminder through the Apps and update the notice's effective date. Your continued use of the Site or Apps following the posting of changes constitutes your acceptance of such changes.
If you have any questions or comments about this Notice, the ways in which we collect and use your information described above and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: 1-866-467-8688 (enter service code 739 to leave us a message)
Email: privacy@lorextechnology.com
Postal Address:
Lorex Technology Inc.
Attn: General Counsel
250 Royal Crest Court
Markham, Ontario, L3R 3S1, Canada