Support Articles

Hardware: DVR / NVR fan is loud

Troubleshooting GuidesDVR / NVR Recorders

Like most electronic devices, DVRs and NVRs have a fan inside them to prevent the unit from overheating and damaging the motherboard. All DVRs / NVRs exhibit minor noise from...

USB Device: Not detected

Troubleshooting GuidesDVR / NVR Recorders

You can connect a USB mouse, USB flash drive, or an external USB hard disk drive (HDD) to the USB port(s) on your DVR / NVR. If the DVR /...

DVR / NVR: System not turning on after being moved / bumped / dropped

Troubleshooting GuidesDVR / NVR Recorders

If your DVR / NVR system is not powering on after being moved, bumped, or dropped, it may be related to a power source issue or a loss of connection...

DVR / NVR: System not turning on

Troubleshooting GuidesDVR / NVR Recorders

If your DVR / NVR system is not powering on, it may be related to several issues including the power adapter being used, the power switch on the recorder, or...

Can't open your DAV file? Here's how to fix it

Troubleshooting GuidesDVR / NVR Recorders

If you're having trouble opening a video file with the .dav extension after backing up footage from your Lorex recorder, here's how to fix the issue and avoid it in...

LHA / LNK Series: Backing up recorded video to a USB flash drive

Storage and RecordingBackup

You can use your LHA / LNK Series DVR / NVR to back up video recordings to a USB Flash Drive (not included). You can choose the exact section of...

LHB Series: Backing up recorded video to a USB flash drive using video clip backup

Storage and RecordingBackup

You can use your LHB Series DVR to back up video recordings to a USB Flash Drive (not included). You can choose the exact section of video recording you want...

LHB Series: Backing up recorded video to a USB flash drive

Storage and RecordingBackup

You can use your LHB Series DVR to back up video recordings to a USB flash drive (not included). You can search for and back up single or multiple video...

DVR / NVR - How to Remove and Install a New Hard Disk Drive

Storage and RecordingLocal Storage Options

Your recorder comes with a pre-installed 3.5 SATA hard drive. You can replace the hard drive with one up to a maximum size of 8TB or 10TB (varies per model).TABLE...

DVR / NVR - How to format your USB flash drive on your recorder

Storage and RecordingLocal Storage Options

To make sure you can transfer files to or from your recorder, it is essential that you first format your USB flash drive on the recorder before moving any file.Step...