Support Articles

IR Cameras: Video displaying in black and white

Video & Image QualityAudio

Infrared (IR) cameras have a sensor that measures the ambient light. This determines when to switch the camera between color recording and IR / night vision recording. If there is...

Image Quality: Security camera lighting facts and tips

Video & Image QualityAudio

If you are experiencing color variations in image quality while using your Lorex by FLIR DVR / NVR system, you may need to adjust the position of cameras and other...

4K Dual-Lens Security Camera: Minimizing Misalignment

Video & Image QualityAudio

The following article offers guidance on aligning your camera's dual-lens images and improving the wide-angle perspective, while addressing contributing factors such as the Stitching Technology and the camera's placement and...

Image Quality: No video feed from camera

Video & Image QualityAudio

If video feed is not displaying for a specific camera on your DVR / NVR system you will need to check your camera connection. To check camera connections: Connect the...

Why are the corners of the camera image curved?

Video & Image QualityAudio

This article explains why the camera image is curved or looks like it has a slight fisheye effect. What is causing the camera image distortion? If your camera is showing...

Troubleshooting Distorted or Blurry Camera Image Quality

Video & Image QualityAudio

Camera image issues such as blurriness, ghosting (double vision or shadow effects), wavy lines, or static can stem from a variety of causes. This guide will help you resolve these...

Networking: DVR / NVR system won't connect to a Local Area Network (LAN)

Troubleshooting GuidesNetwork & Connectivity

If you have connected your DVR / NVR to your network Router and it is not showing up on the Local Area Network (LAN), check your IP Address, Ethernet cable...

Top 10 Ways to Boost Your Wi-Fi Signal at Home

Troubleshooting GuidesNetwork & Connectivity

The entire Lorex lineup of security systems, IP and Wi-Fi cameras, along with our apps, rely on the internet for live viewing and playback. If you have other smart devices...

How to Secure Your Wi-Fi Network for Home Security Cameras: Essential Wi-Fi Security Tips

Troubleshooting GuidesNetwork & Connectivity

Your home security cameras provide peace of mind, but it ’s equally important to ensure that your Wi-Fi network is secure to keep everything running smoothly and privately. Here ’s...

Security Cameras: Multiple feeds not displaying

Troubleshooting Guides

When using multiple analog cameras simultaneously, camera feeds not displaying indicates that some cameras may not be receiving the required amount of power. To ensure that the camera is receiving...