Troubleshooting Guides (50)
LHA / LNK Series: Manual firmware upgrade
Your LHA / LNK Series DVR / NVR can receive firmware updates: Automatically over a network, connected by an Ethernet cable (included). Click here for information on how to automatically...
How to upgrade the firmware of Lorex Smart Home Security Center
There are two ways of upgrading the firmware of your Lorex Smart Home Security Center (LSHSC): manually or via cloud.Manual UpgradeFor this procedure, you need (1) the latest firmware for...
LHB Series: Checking your camera firmware
To troubleshoot certain issues, technical support may ask you for the firmware version of your LHB Series Wire-Free cameras. The following instructions require you to access your system using your...
LNK / LHA / LHB / L222 Series - How to manually upgrade the firmware of your recorder
NOTE: The instruction laid out in this article is applicable to the following recorders: LNK LHA LHB L222 You can upgrade the firmware of your recorder in two different ways:...
LHA / LNK Series: Automatic firmware upgrade
Your LHA / LNK Series DVR / NVR can receive firmware updates: Automatically over a network connected by an Ethernet cable (included). Manually by connecting a USB flash drive (not...
Email: Not receiving email notifications when using personal email
If your email notifications are not working, check your email configuration settings, DVR / NVR email settings, and DVR / NVR TCP / IP settings. To check your email configuration...
Error Message: Network Connection Failed
The Network Connection Failed error message indicates that your DVR / NVR is not communicating with your router. This error can be due to an issue with your DVR /...
Top Reasons Your Lorex Camera May Lose Video or Go Black
There are a multitude of reasons why your security camera may lose video or go black. The following list of potential issues will walk you through the process of identifying...
IR Cameras: Video displaying in black and white
Infrared (IR) cameras have a sensor that measures the ambient light. This determines when to switch the camera between color recording and IR / night vision recording. If there is...
Image Quality: Security camera lighting facts and tips
If you are experiencing color variations in image quality while using your Lorex by FLIR DVR / NVR system, you may need to adjust the position of cameras and other...