Redeem your annual cloud storage

Lorex Connect · Cloud storage

Redeem your annual cloud storage.

Your bundled purchase includes one year of Lorex Connect cloud storage. Follow these seven steps in the Lorex Cloud Portal to add it to your device.

Before you start.

Have these three things ready. The whole process takes a few minutes.

Your Lorex Connect login

The portal uses the same email and password as your Lorex Connect app.

Your discount code

We emailed it to you after your bundled purchase. You’ll enter it at checkout.

The device to cover

Know which device on your account the subscription is for, and whether you bought Single or Multiple.

Redeem in seven steps.

Screens shown are from a mobile browser. The portal works the same way on desktop.

  1. Lorex Cloud Portal login screen on a phone
    Step 1

    Log in to the Lorex Cloud Portal

    Visit cloud.lorex.com in your browser and log in with the same account information as your Lorex Connect app account.

  2. My Subscriptions page with the Add your first subscription option
    Step 2

    Go to My Subscriptions

    Choose Add Subscription from the homepage or My Subscriptions from the main menu.

  3. App selection screen with Lorex Connect
    Step 3

    Choose Lorex Connect

    Select Lorex Connect from the options, then Continue.

  4. Device selection screen
    Step 4

    Choose your device

    Pick the device you want to add the subscription to.

  5. Plan selection screen with the Yearly option
    Step 5

    Choose Yearly

    Select Yearly, then Single or Multiple to match what you are redeeming.

  6. Review and confirm screen
    Step 6

    Review and confirm

    Check your selections and confirm. You’ll be redirected to the checkout page.

  7. Checkout page with the discount code field
    Step 7

    Apply your emailed code

    Remove any discount code already applied, then enter the code we emailed you after your bundled purchase. Complete your purchase.

Please note

The bundled price covers the first year only.

After the first year, you’ll be charged for the subscription you chose unless you cancel before the first year ends.