Get help setting up, configuring or troubleshooting your Lorex product, as well as any warranty related inquiries.
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Extended Sales Hours - Phone & Chat:
Black Friday (November 29th) & Cyber Monday (December 2nd)
8:00am - 12:00am EST
Extended Chat Hours For Black Friday/Cyber Monday Weekend:
Saturday, November 30 & Sunday, December 1
8:00am - 4:00pm EST
CONTACT INFORMATION
North American Customers
Technical Support
Option 1 - English, 2 - Spanish, 3 - French
Option 1
Mon - Fri: 10:00am - 9:00pm EST
Sales
For product related questions before you make a purchase, or to place an order over the phone.
Option 1 - English, 2 - Spanish, 3 - French
Option 2, Option 1
Mon - Fri: 8:00am - 10:00pm EST
Sat - Sun: 9:00am - 9:00pm
Mon - Fri: 8:00am - 8:00pm EST
Sales Support
Inquire about your order, or return for a refund of a Lorex product.
Option 1 - English, 2 - Spanish, 3 - French
Option 2, Option 2
Mon - Fri: 8:00am - 11:00pm EST
Sat - Sun: 9:00am - 9:00pm EST
Media Inquiries
For media inquiries and questions please contact pr@lorex.com
Mailing Address
250 Royal Crest Ct.
Markham, ON L3R 3S1
Canada